Your privacy is important to us.
This Privacy Policy explains how ResellomartX collects, uses, stores, shares, and protects your personal information when you access or use our website, services, products, marketplace features, and related tools.
ResellomartX is owned and operated by Ganesh Creation.
Throughout this Privacy Policy, the terms "ResellomartX", "we", "our", and "us" refer to Ganesh Creation, the owner and operator of the ResellomartX platform.
By accessing or using ResellomartX, you agree to the practices described in this Privacy Policy.
To provide marketplace services, we may collect information including:
Full Name
Mobile Number
Email Address
Username
Password (stored securely)
Shipping Address
Billing Address
City, State, and PIN Code
For sellers and business accounts, we may collect:
Business Name
GST Information (if applicable)
Bank Details
Identity Verification Information
Business Contact Details
Products ordered
Order history
Payment status
Shipping details
Return and refund records
Device information
Browser information
IP address
Login activity
Cookies and usage data
We use collected information to:
Create and manage user accounts
Process orders and transactions
Facilitate seller and reseller operations
Provide customer support
Manage returns and refunds
Verify user identity
Prevent fraud and misuse
Improve platform functionality
Communicate important updates
Comply with legal obligations
To fulfill orders:
Customer delivery details may be shared with the relevant seller.
Sellers may share shipment information with courier partners.
Courier partners may use customer information solely for delivery purposes.
Only information necessary for order fulfillment is shared.
When users submit return or refund requests, ResellomartX may collect:
Parcel photographs
Unboxing videos
Courier receipts
Tracking information
Verification documents
These records may be used to:
Verify claims
Prevent fraud
Resolve disputes
Enforce platform policies
Verification records may be retained for compliance and security purposes.
Payments made on ResellomartX are processed through authorized payment service providers.
ResellomartX does not store complete debit card, credit card, UPI PIN, net banking passwords, or other sensitive payment credentials.
Wallet transactions, refunds, reimbursements, and credits may be recorded for operational, accounting, and compliance purposes.
ResellomartX may use cookies and similar technologies to:
Maintain user sessions
Remember user preferences
Improve website performance
Analyze traffic and usage patterns
Enhance security
Users may manage cookie settings through their browser preferences.
Certain website functions may be affected if cookies are disabled.
To maintain platform integrity, we may monitor:
Login activity
Transaction activity
Wallet activity
Return and refund requests
Seller and reseller activity
Suspicious account behavior
This monitoring helps protect customers, resellers, sellers, and the platform from fraud and misuse.
We do not sell personal information to third parties.
Information may be shared only when necessary with:
Sellers
Courier partners
Payment service providers
Technology service providers
Legal authorities
Regulatory agencies
Such sharing is limited to what is reasonably required for platform operations, compliance, and security.
We implement reasonable administrative, technical, and security measures to protect user information against:
Unauthorized access
Data misuse
Alteration
Disclosure
Loss or destruction
However, no online system can guarantee absolute security.
Users are encouraged to maintain secure passwords and protect account credentials.
Users may request to:
Access account information
Correct inaccurate information
Update account details
Close their account, subject to applicable legal and operational requirements
Certain records may be retained where required for legal, accounting, security, dispute resolution, or fraud prevention purposes.
ResellomartX is not intended for individuals under the age of 18 years.
Users under 18 years of age should use the platform only under the supervision of a parent or legal guardian.
The platform may contain links, integrations, or services provided by third parties.
ResellomartX is not responsible for the privacy practices, policies, or content of third-party websites or services.
Users are encouraged to review the privacy policies of any third-party services they access.
ResellomartX may disclose information when required:
By law
By court order
By government authority
During investigations
To protect legal rights
To prevent fraud or misuse
Such disclosures shall be limited to the extent required by applicable law.
ResellomartX may modify or update this Privacy Policy from time to time.
Updated versions become effective immediately upon publication on the platform.
Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.
Platform Name: ResellomartX
Owned & Operated By: Ganesh Creation
Website: https://resellomartx.com
Customer Support Email: resellomartx@gmail.com
Contact Number: +91 9332723958
Business Address: 51 Sanganer, Jaipur, Rajasthan
For any questions regarding orders, shipping, returns, refunds, seller services, reseller services, policies, complaints, or legal matters, users may contact ResellomartX through the above communication channels.
We aim to respond to support requests within a reasonable timeframe during business hours.
At ResellomartX, we are committed to protecting user privacy while maintaining a secure, transparent, and trusted marketplace for customers, resellers, and sellers across India.
