Terms & Conditions - ResellomartX

1. About ResellomartX

ResellomartX is an online marketplace and reseller platform that connects suppliers, sellers, and customers across India. The platform enables users to discover, market, and sell products through a simplified reselling model.

2. Acceptance of Terms

By creating an account or using ResellomartX, you confirm that:

You are at least 18 years old or using the platform under parental supervision.
You have the legal authority to enter into a binding agreement.
All information provided by you is accurate, complete, and current.
You agree to follow all applicable laws and regulations.

3. User Accounts

Account Registration

Users must provide accurate and complete information during registration.

Maintaining account confidentiality.
Protecting your login credentials.
All activities conducted through your account.
Immediately reporting unauthorized account access.

ResellomartX reserves the right to suspend or terminate accounts that provide false information or violate platform policies.

4. Seller Terms

Seller Responsibilities

Sellers agree to:

Provide accurate product descriptions.
Upload genuine product images.
Follow all marketplace policies.
Maintain professional conduct with customers.
Process orders promptly.

Prohibited Seller Activities

The following actions are strictly prohibited:

Selling counterfeit products.
Uploading misleading information.
Artificially inflating ratings or reviews.
Manipulating product pricing.
Violating intellectual property rights.
Creating multiple fraudulent accounts.

Violations may result in immediate suspension without prior notice.

5. Product Information

While ResellomartX strives to ensure product accuracy:

Product colors may vary due to screen settings.
Product dimensions may have minor variations.
Packaging may differ from images displayed.
Product availability may change without notice.

ResellomartX shall not be liable for minor product variations.

6. Pricing & Payments

Pricing

All prices displayed on the platform are subject to change without prior notice.

Payments

We use secure payment gateways for transaction processing.

Users agree that:

Payments must be made through approved payment methods.
Failed transactions may result in order delays.
Fraudulent payment activities will lead to account termination.

7. Order Acceptance & Cancellation

ResellomartX reserves the right to:

Accept or reject any order.
Cancel orders due to stock unavailability.
Cancel suspicious or fraudulent transactions.
Cancel orders affected by pricing or technical errors.

Refunds for eligible cancellations will be processed according to our Refund Policy.

8. Shipping & Delivery

Delivery timelines are estimates only.

Factors affecting delivery may include:

Courier delays.
Weather conditions.
Regional restrictions.
Government regulations.
Force majeure events.

ResellomartX is not responsible for delays caused by third-party logistics partners.

9. Returns & Refunds

Returns are accepted only under eligible conditions defined in our Return Policy.

Customers must:

Submit return requests within the specified period.
Provide unboxing evidence when required.
Return products in original condition.

Refunds may be denied if products show signs of misuse, damage, or unauthorized alterations.

10. Seller Protection Policy

To ensure a fair marketplace:

Non-Returnable Situations

Returns may be rejected if:

Product is used or damaged by the customer.
Original packaging is missing.
Return reason is false or misleading.
Product differs from return claim evidence.

ResellomartX reserves the right to protect sellers from fraudulent return claims.

11. Intellectual Property Rights

All content available on ResellomartX including:

Logos
Brand elements
Website design
Product listings
Graphics
Text content
Software

All content is protected under applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or modification is prohibited.

12. User Conduct

Users shall not:

Violate any law.
Post harmful or offensive content.
Spread malware or malicious code.
Attempt unauthorized access to systems.
Interfere with platform operations.
Abuse customers, sellers, or support staff.

13. Fraud Prevention

ResellomartX actively monitors transactions and user activities.

We reserve the right to:

Verify identities.
Request additional documentation.
Hold payments for investigation.
Suspend suspicious accounts.
Report fraudulent activities to law enforcement authorities.

14. Limitation of Liability

To the maximum extent permitted by law, ResellomartX shall not be liable for:

Indirect damages.
Loss of profits.
Business interruption.
Data loss.
Third-party service failures.
Courier-related losses.

Platform services are provided on an "As Is" and "As Available" basis.

15. Indemnification

Users agree to indemnify and hold harmless ResellomartX, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

Violation of these Terms.
Misuse of the platform.
Breach of applicable laws.
Intellectual property infringement.

16. Privacy & Data Usage

By using ResellomartX, users consent to the collection and processing of information in accordance with our Privacy Policy.

Information may be used for:

Order fulfillment.
Customer support.
Security monitoring.
Marketing communications.
Service improvement.

17. Platform Availability

ResellomartX does not guarantee uninterrupted access to the platform.

Services may be temporarily unavailable due to:

Maintenance activities.
Technical issues.
Security upgrades.
External system failures.

18. Force Majeure

ResellomartX shall not be held responsible for delays or failures caused by circumstances beyond reasonable control, including:

Natural disasters.
Pandemic outbreaks.
Government restrictions.
Internet disruptions.
Cyberattacks.
Labor disputes.

19. Modification of Terms

ResellomartX reserves the right to modify these Terms & Conditions at any time.

Updated terms become effective immediately upon publication on the platform.

Continued use of the platform constitutes acceptance of revised terms.

20. Termination

We reserve the right to suspend or permanently terminate any account for:

Policy violations.
Fraudulent activity.
Misrepresentation.
Abuse of platform services.
Actions harmful to ResellomartX or its users.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of ResellomartX shall be subject to the exclusive jurisdiction of the competent courts in India.